It's been 4 months of hard work but we did it! We passed our AAHA accreditation on Monday, December 7th :)
Anyone know what AAHA is? It's the American Animal Hospital Association and It's the Standard of Excellence in the Veterinary Profession.
You can check AAHA out at WWW.AAHAnet.org.
In a nutshell, PetWell Veterinary Healthcare is now one of 15% of Veterinary Clinics in North America and Canada to boast this prestigious accreditation. It is something that we voluntarily elected to pursue in an effort to let you know how much we care about you and your pets!
What does being AAHA accredited mean?
It means that we have protocols and standards. It means our records are accurate. It means we are up to OSHA standards and it means we have excellent client service practices. It means that we have protocols for almost every scenario including how to handle potentially contagious diseases in an effort to minimize the chance of spread and it means we are prepared to handle any emergency situations.
At PetWell Veterinary Healthcare we strive to practice excellent patient care and provide excellent customer service.
This AAHA accreditation means we are the standard of excellence and I am proud of that! :)
Looking forward to seeing you soon. Have a great holiday season and a safe new year
Brian
Saturday, December 12, 2009
Friday, October 23, 2009
Is it almost Halloween?!
Hey everyone!
Hope you are all doing well. Things have really picked up at PetWell and we are grateful! October was a very busy month for us. Lots of new pups and kittens and lots of great new owners. I feel very fortunate when I think about how wonderful all of my interactions with my new clients have been :)
Just a quick reminder - There is alot of chocolate available this time of year. please keep it out of the reach of your pets as some sweets can cause some pretty significant damage!
Take care...
Brian
Hope you are all doing well. Things have really picked up at PetWell and we are grateful! October was a very busy month for us. Lots of new pups and kittens and lots of great new owners. I feel very fortunate when I think about how wonderful all of my interactions with my new clients have been :)
Just a quick reminder - There is alot of chocolate available this time of year. please keep it out of the reach of your pets as some sweets can cause some pretty significant damage!
Take care...
Brian
Friday, September 25, 2009
Almost done with September
Hey everyone!
I hope that everyone is doing well and I hope that everyone is recovering from all that rain that we had! I have never seen anything like that. We had over 5 feet of water in our PetWell parking lot but I cant complain compared to what some people are dealing with.
Things are going well from a business standpoint and I am really thankful for all the new pets we met this month.
We have decided to start a re-FUR-al progam at PetWell. We will be offering $25 to clients who are given credit for referring new clients to our location. This can be spent at our business on any services that you would like. Refer enough people and you could get a yearly exam with vaccination on the house :)
Keep your eyes peeled for the mailers that we sent out too. These were sent to 2000 people in our area and they are worth $25 toward services too.
We are working toward setting up and sponsoring treat stations at a few of the nearby pet friendly apartment complexes. We will have fliers and price schedules available for everyone too.
Finally, keep a look out for our new street signage that should be out by the end of next week.
If you have any ideas about how PetWell can improve or increase our community presence please let us know. I really enjoy going to events and schools just to talk about PetWell or Veterinary Medicine in general!
Hope everyone has a great weekend and stay dry!
Brian
I hope that everyone is doing well and I hope that everyone is recovering from all that rain that we had! I have never seen anything like that. We had over 5 feet of water in our PetWell parking lot but I cant complain compared to what some people are dealing with.
Things are going well from a business standpoint and I am really thankful for all the new pets we met this month.
We have decided to start a re-FUR-al progam at PetWell. We will be offering $25 to clients who are given credit for referring new clients to our location. This can be spent at our business on any services that you would like. Refer enough people and you could get a yearly exam with vaccination on the house :)
Keep your eyes peeled for the mailers that we sent out too. These were sent to 2000 people in our area and they are worth $25 toward services too.
We are working toward setting up and sponsoring treat stations at a few of the nearby pet friendly apartment complexes. We will have fliers and price schedules available for everyone too.
Finally, keep a look out for our new street signage that should be out by the end of next week.
If you have any ideas about how PetWell can improve or increase our community presence please let us know. I really enjoy going to events and schools just to talk about PetWell or Veterinary Medicine in general!
Hope everyone has a great weekend and stay dry!
Brian
Saturday, September 5, 2009
Already in September!
Wow! I cant believe we've already been open for 2 months! What a great 2 months it has been. We have met many wonderful people and we have met many wonderful pets! I am very excited about the relationships that my staff and I have developed with all of our clients and we are looking forward to fostering those relationships into the future :)
July was a great month at PetWell. We hit the ground running on July 6th and things were very busy for the entire month. We did some very routine things in July and we did some not-so-routine things in July. There were several emergencies including a venomous snake bite and a GDV (bloat) and I am very proud to say that our team fielded all concerns efficiently and compassionately. Both of the afore mentioned emergencies were life threatening and both patients went home with an excellent prognosis :)
Things slowed down a bit in August as people were getting ready to go back to school. We did our first state funded procedures in August including a canine spay and a canine neuter. PetWell is one of only a few clinics in Atlanta that can offer the services of an accredited veterinarian. Accredited veterinarians have the authority to sign off on interstate and international travel certificates. Accredited veterinarians are also the only ones that have access to the funds collected by the state for the spay and neuter license plates. I can do up to three state funded procedures per month!
Thankfully things have started to pick up again in September. We can only clean the hospital so many times! :) Hopefully you'll appreciate how clean and tidy things are when you come in...My staff had of alot practice cleaning during the down time in August!
I have put "contribute blog entry" on my weekly calendar for Fridays so look for some more news next week!
Have a great holiday,
Brian
July was a great month at PetWell. We hit the ground running on July 6th and things were very busy for the entire month. We did some very routine things in July and we did some not-so-routine things in July. There were several emergencies including a venomous snake bite and a GDV (bloat) and I am very proud to say that our team fielded all concerns efficiently and compassionately. Both of the afore mentioned emergencies were life threatening and both patients went home with an excellent prognosis :)
Things slowed down a bit in August as people were getting ready to go back to school. We did our first state funded procedures in August including a canine spay and a canine neuter. PetWell is one of only a few clinics in Atlanta that can offer the services of an accredited veterinarian. Accredited veterinarians have the authority to sign off on interstate and international travel certificates. Accredited veterinarians are also the only ones that have access to the funds collected by the state for the spay and neuter license plates. I can do up to three state funded procedures per month!
Thankfully things have started to pick up again in September. We can only clean the hospital so many times! :) Hopefully you'll appreciate how clean and tidy things are when you come in...My staff had of alot practice cleaning during the down time in August!
I have put "contribute blog entry" on my weekly calendar for Fridays so look for some more news next week!
Have a great holiday,
Brian
Saturday, July 25, 2009
Two weeks in...
It has been two weeks since we officially opened our doors and it has been so rewarding to start meeting new clients and pets. We have had such a warm welcome from Doguroo and the Midtown West community! Thank You All!
My staff and I are working diligently to exceed your expectations with our progressive and thorough approach to veterinary medicine. We have been very well received with lots of positive feedback. Please continue to inquire about our services and contribute your ideas on how we can accommodate all of your needs. We want to provide outstanding quality and ultimate convenience. If you have not made it by to check out the practice, please feel free to drop in anytime. We are happy to give you a tour and introduce you to the staff. We want our clients to feel welcomed and involved :)
Looking forward to seeing you and your pets!
Brian and staff
My staff and I are working diligently to exceed your expectations with our progressive and thorough approach to veterinary medicine. We have been very well received with lots of positive feedback. Please continue to inquire about our services and contribute your ideas on how we can accommodate all of your needs. We want to provide outstanding quality and ultimate convenience. If you have not made it by to check out the practice, please feel free to drop in anytime. We are happy to give you a tour and introduce you to the staff. We want our clients to feel welcomed and involved :)
Looking forward to seeing you and your pets!
Brian and staff
Monday, June 22, 2009
More news and pictures
Hey Everyone!
Things have been going very well at PetWell. So many things have taken place since my last post. We have received our certificate of occupancy and we have decided upon an opening date: July 6th! Inventory orders have been arriving daily and we are stocking our shelves getting ready for the big day.
Here are some new pictures: These are of our Special Procedures suite. The first picture is from the hall way looking INTO the suite. This room is ventilated separately from all of the other rooms in the hospital. This is where our dental cleanings will be done and this is where dental radiographs will be taken. Ultrasound will be preformed in this suite and this room can even be transformed into an isolation ward if necessary.
This is a view inside the suite. The tub is about 17 inches deep incase one of our patients needs a bath before leaving. The cabinetry was designed specially to house the dental xray unit (above) and the dental cleaning unit on the right (underneath). There are oxygen and anesthesia scavenging units in the ceiling as well as space for a large bank of dens.
We have started to take appointments reservations today for our opening day (July 6th) and beyond. We cant wait to hear from you :)
Things have been going very well at PetWell. So many things have taken place since my last post. We have received our certificate of occupancy and we have decided upon an opening date: July 6th! Inventory orders have been arriving daily and we are stocking our shelves getting ready for the big day.
Here are some new pictures: These are of our Special Procedures suite. The first picture is from the hall way looking INTO the suite. This room is ventilated separately from all of the other rooms in the hospital. This is where our dental cleanings will be done and this is where dental radiographs will be taken. Ultrasound will be preformed in this suite and this room can even be transformed into an isolation ward if necessary.
This is a view inside the suite. The tub is about 17 inches deep incase one of our patients needs a bath before leaving. The cabinetry was designed specially to house the dental xray unit (above) and the dental cleaning unit on the right (underneath). There are oxygen and anesthesia scavenging units in the ceiling as well as space for a large bank of dens.
We have started to take appointments reservations today for our opening day (July 6th) and beyond. We cant wait to hear from you :)More pictures soon!
Monday, June 15, 2009
Thursday, June 11, 2009
Finally, some pictures :)
OK! Here are some pictures of our Lobby. Things aren't TOTALLY done but we're pretty close.
Picture number was taken just inside the door that connects our lobby to the Wag-a-lot lobby. This door is going to be open at all times during business hours to provide easy access from our reception area to Wag-a-lot's retail area.
The second picture is from the same point in our lobby. I have turned 90 degrees to the left and I am looking out the front door into the parking lot in front of the building. You can see a small portion of the front desk on the left... 
The next photo was taken facing toward the door that leads out of our lobby into the back part of the hospital. This door provides access to the lab/pharmacy, treatment area, surgical suite, ICU and cat ward. The door on the right side of this nook (barely visible) goes into exam room number one. The door on the left side of the nook goes into exam room two...
Next is a wider angle of the same space. This photo allows you to visualize more of the front desk. Ultimately, the blue wall will be lined with comfortable chairs.
Finally, this picture is taken facing the front desk from a central point in the lobby. Unseen in the this photo is the front door immediately to my right and the entrance into the Wag-a-lot lobby which is directly behind me.
Isn't it fantastic?! We are very proud of how things are turning out and we are looking forward to showing everyone around in the near future. I hope you enjoyed the tour of our lobby and I will continue the tour tomorrow with photos of our special procedures area. Take care until then!
Picture number was taken just inside the door that connects our lobby to the Wag-a-lot lobby. This door is going to be open at all times during business hours to provide easy access from our reception area to Wag-a-lot's retail area.
The second picture is from the same point in our lobby. I have turned 90 degrees to the left and I am looking out the front door into the parking lot in front of the building. You can see a small portion of the front desk on the left... 
The next photo was taken facing toward the door that leads out of our lobby into the back part of the hospital. This door provides access to the lab/pharmacy, treatment area, surgical suite, ICU and cat ward. The door on the right side of this nook (barely visible) goes into exam room number one. The door on the left side of the nook goes into exam room two...
Next is a wider angle of the same space. This photo allows you to visualize more of the front desk. Ultimately, the blue wall will be lined with comfortable chairs.
Finally, this picture is taken facing the front desk from a central point in the lobby. Unseen in the this photo is the front door immediately to my right and the entrance into the Wag-a-lot lobby which is directly behind me.
Isn't it fantastic?! We are very proud of how things are turning out and we are looking forward to showing everyone around in the near future. I hope you enjoyed the tour of our lobby and I will continue the tour tomorrow with photos of our special procedures area. Take care until then!
-Dr. Berger
Monday, June 8, 2009
Pictures
Hey Everyone!
I finally have pictures to post! Tomorrow I will begin a room-by-room tour of the hospital as it currently looks. I will start with the lobby...Hope you enjoy!
I finally have pictures to post! Tomorrow I will begin a room-by-room tour of the hospital as it currently looks. I will start with the lobby...Hope you enjoy!
Thursday, June 4, 2009
Thursday 6/4
Hi Everyone! I have been shaking hands with alot of people over at Wag-a-lot. I can't wait to start seeing patients! Everyone that I have met has been very nice and everyone seems to be just as excited about the clinic opening as I am :) Things are going really well - It's really interesting how many horror stories I have heard regarding construction projects like this one. It's interesting because I havn't experienced one problem. Things are on schedule and we are under budget!!! I couldn't have asked for a better experience - I plan on transferring this great experience that I am having with the construction of PetWell Veterinary Healthcare to all of our clients :)
Today, at the construction site, all of the millwork and cabinetry was completed. Our wet-tables have been installed and most of the recovery suites have been installed in our ICU. We have running water and our own power! All very exciting!! I am being told that we should have our certificate of occupancy be next week :)
Most of the equipment has arrived and next on the agenda is inventory. As you can imagine this is all very motivating.
Thats all for now and I hope you all have a great evening...
Today, at the construction site, all of the millwork and cabinetry was completed. Our wet-tables have been installed and most of the recovery suites have been installed in our ICU. We have running water and our own power! All very exciting!! I am being told that we should have our certificate of occupancy be next week :)
Most of the equipment has arrived and next on the agenda is inventory. As you can imagine this is all very motivating.
Thats all for now and I hope you all have a great evening...
Friday, May 15, 2009
Week 3 comes to an end.
As week three of construction draws to a close, I must admit, I am surprised with the progress. We are ahead of schedule! I am very impressed with the contractor we elected to use as everyday items are being completed with efficiency. We already have all the walls in place, all the sheetrock in place and all the doors cut in. The oxygen, anesthesia scavenger and central vacuum lines have all been placed. Painting should begin early next week :) Other items that should take place next week include installation of cabinetry, wet and dry tables, and maybe even floors!
The contractor says that we should be in business by the beginning of June - I'd love to be treating patients and meeting owners by June especially since I was told the build out could take 70 days!
Have a great weekend everyone!
The contractor says that we should be in business by the beginning of June - I'd love to be treating patients and meeting owners by June especially since I was told the build out could take 70 days!
Have a great weekend everyone!
Thursday, May 14, 2009
Build out - Day 20
Hey Everyone! It's been a while since I've blogged...I do apologize. I am a first time blogger.
Things are going well at the buildout site. To those of you that frequent Wag-a-lot, thank you for your patience. We broke through the walls today and put in the doors. Things are really on schedule.
I plan on checking back daily now that I know how to do this blogging thing. Stay tuned for pictures
Things are going well at the buildout site. To those of you that frequent Wag-a-lot, thank you for your patience. We broke through the walls today and put in the doors. Things are really on schedule.
I plan on checking back daily now that I know how to do this blogging thing. Stay tuned for pictures
Saturday, May 2, 2009
Welcome!!
Welcome to my Petwell Veterinary Healthcare blog!! I will be sharing lots of info on the practice and posting updates on how the construction is proceeding in the coming weeks. We will be making out first appearance on TV today on "Movie and a Makeover" which airs during the movie "Must Love Dogs' on TBS. So set your DVR's!! Also, take a peak at http://www.tbs.com/stories/story/0,,173689,00.html for great tips and trends for your pet.
Thursday, April 30, 2009
Subscribe to:
Posts (Atom)
